A few good questions

Less wondering.
More knowing.

The apps, your account, your data, and the important little details.

An envelope at a help desk answers a folder through a tin-can telephone.
All questions welcome. Even “where do I click?”

30 questions

Can I download or buy an app yet?

Not yet. Find That File is in development. Undo, SpaceTrace, Copy Anything, DraftSafe and the Complete Suite are coming soon. There are no public downloads or purchases on this website.

What does each app do?

Find That File helps you find files by name and see their location. Undo is being built for overwritten or deleted files. SpaceTrace explains disk-space changes. Copy Anything extracts a useful selection from your screen. DraftSafe protects browser drafts.

Are these five separate apps?

Yes. Each tool has its own focused job. The Complete Suite is the planned collection of all five, rather than one large app you must use for everything.

Which operating systems are supported?

All five Good Little Software apps are being built for Mac. Supported macOS versions, hardware requirements and relevant browser compatibility will be published with each release. No Windows or Linux version has been announced.

When will the apps be released?

There is no public release date yet. The release-status page shows what has actually been announced. A saved cart or website account does not reserve a launch date or beta invitation.

Are the illustrations screenshots of the apps?

No. They are little visual jokes about computer problems. Find That File, Undo and SpaceTrace separately show development interfaces with sample data. Other walkthroughs are labelled illustrative examples.

How does Find That File search?

Start with the part of a file name you remember. The current presentation covers name search, the matching file’s folder, recent files and a local index.

Does Find That File search inside documents?

Content search and OCR are not part of the currently presented core. Do not assume it can read document contents, remember deleted files or search a disconnected disk.

Can Undo recover absolutely anything?

No universal recovery guarantee is being made. Undo is being built for file mistakes such as overwrites and deletions. Final protection boundaries and retention settings will be documented before release. Keep an independent backup.

What does SpaceTrace help explain?

SpaceTrace is being built to show what filled your Mac and what probably caused it. Final scanning, classification and permission details will be documented with the app.

What can Copy Anything capture?

The intended workflow is to draw a box around screen content and extract the text, table, code or colour inside it. Results and format support will depend on the released app; this website is not a compatibility guarantee.

What is DraftSafe for?

DraftSafe is being built for browser drafts, saved locally and encrypted, so a tab failure does not have to mean starting your words again. Supported browsers and excluded fields will be documented before release.

Do I need an account to use the desktop apps?

The desktop tools are designed around account-free use. An optional website account keeps your saved apps and support conversations together.

Are my files uploaded to this website?

The website does not scan or upload your computer’s files or browser drafts. Contact forms and the optional assistant receive only the information you deliberately type into them. Do not paste confidential files, passwords or recovery codes into a support request.

Is everything offline?

Local-first does not mean every operation is offline. Licensing, payments and software updates may use the network. The website account and support forms also use the website service.

Does this website use advertising or analytics cookies?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

What is a website account for?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

How do I recover a forgotten password?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

What if I also lost my recovery code?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

Can I change my password or delete my account?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

Will my preview account work on the launched website?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

How will payments work?

Polar is the planned payment provider. Checkout is not open, and no payment details are collected here. Final prices, taxes, license terms and refund terms will be shown before any future purchase.

Why can I add upcoming apps to my cart?

Saved selections and checkout are coming soon. No orders, charges or reservations are available.

Should I add the Suite and individual apps?

The planned Suite includes all five tools. Adding the Suite replaces individual selections to avoid duplicates. Remove the Suite first if you want to select individual apps instead.

Where is my order or license?

This website has not issued any orders or licenses. A website account is not proof of a purchase. Future payment and licensing connections will be documented before sales open.

What is the refund policy?

No purchases are available in the preview. A final refund policy, including applicable consumer rights and the purchase-provider process, must be confirmed before checkout opens. No refund period is being advertised now.

How do I report a problem?

Choose Product support on the Contact page. Include the app, what you expected, what happened, your operating system and steps to reproduce. Omit passwords, recovery codes and private file contents.

Does the Contact form send an email?

Website accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.

Is there a promised support response time?

No response-time guarantee has been announced. A local saved request is not a delivered support ticket or a promise of a reply.

What can the little assistant help with?

It answers simple questions about the Mac apps, website accounts, privacy and availability. Website-guide mode uses local site information. When AI is connected, chat text goes to DeepSeek; the panel identifies that mode. It cannot inspect your files, access account records or carry out actions. This website does not save chat transcripts.