A little help
Computer says no?
Start here.
Find the useful answer, understand an app, or put a question in the right place.
11 articles
Getting started
The appsThe appsThe appsThe appsThe appsAccountsAccountsOrders & paymentsPrivacySupport
What is available right now?
A clear guide to the five apps and their current status.
The appsFinding a file without another folder safari
Name search, file locations and recent files.
The appsA second chance for a file mistake
What Undo is being built to help with.
The appsWhere did the space go?
Understanding the intent behind SpaceTrace.
The appsThe useful bit you cannot select
A screen selection with a practical purpose.
The appsWhen a tab gives up on your draft
The idea behind local, encrypted draft protection.
AccountsYour website account, explained
Optional accounts, saved lists and local requests.
AccountsWebsite accounts use verified email and a password. Manage saved apps, support conversations and security in your account. Contact requests go to our support inbox; automatic reply emails are not enabled.
How recovery works without an email service.
Orders & paymentsA cart today. A purchase when it is ready.
Saved selections and the planned Polar checkout.
PrivacyWhat stays local, and what you submit
The website and the apps have different data boundaries.
SupportA useful bug report, without your private files
What helps explain a problem.
That one needs a human.
Try another phrase, or prepare a support request.
